Time in Analytics

Fabrice87

Hello,

We use Sonicwall Analytics and we have a problem with the time.

The different events are displayed with 2 hours late.

Timezone in Overview->Status is set to Europe (GMT+1)

Timezone in Appliance->System->Time is set to GMT+1

On our TZ670 firewall, Timezone in Device->Settings->Time is set to Europe (GMT+1)

Regards,

Sadiya_Anjum

Hello @Fabrice87 ,

This is due to the analytics displaying the logs in UTC time format.

Please upgrade your on-prem analytics to the Hotfix release 2.5.2519 version where the issue has been fixed.

Thanks!

Fabrice87

Hello,

Thanks, but our on-prem analytics is already running Version 2.5 (Build: 2519.2000).

Regards

Sadiya_Anjum

@Fabrice87, the issue related to Time displayed in UTC instead of Local time has been fixed in 2.5.2519 version. If you still see incorrect time please check if on the firewall under Time> settings "Display UTC in logs (instead of local time)" is disabled.

Else, you can reach out to SonicWall support for further investigation.

Thanks!

Ajishlal

Hi @Fabrice87

I am also faced the same issue and i upgrade the hotfix, the issue has been resolved.

After the hotfix installation, you will get an option choose your timezone in your Analyics dashboard.

For upgrading the hotfix;

Navigate to the "Console --> Appliance -->Settings"