SSLVPN Client Setting Error

mfirwana

Dear

I faced an issue to configure SSlvpn Client Setting in the Client Routers Tab every time I tried to add lan subnets or anything from the network list to client routers list and click on OK button as such screenshot 1 below I get notification msg "Status: The configuration has been updated.  " such as screenshot 2

after that I refresh the page and check it again I found the client routers is empty such as screenshot 3

could you please advise how I can solve this issue?

Thanks

Ajishlal

@mfirwana ,

First you have to upgrade your Firmware to latest vesrion. then try.

mfirwana

how I can upgrade the firmware?

Thanks

Ajishlal

You would have to login to your "mysonicwall.com" and navigate to the Resources & Support -->Download Center. From the drop down menu choose your firewall model and download the latest Firmware version.

Ajishlal

Follow below instruction for upgrading the Firmware.

https://www.sonicwall.com/support/knowledge-base/how-can-i-upgrade-sonicos-firmware/170504337655458/

mfirwana

i can not find my model no there

my model Dell SonicWALL TZ 215 

Firmware Version:SonicOS Enhanced 5.9.0.2-107o

thanks

Ajishlal

That model is obsoleted model. I dont think so you will be get updated firmware or any support.

Try to use different browser to login the Firewall and do the configuration changes.

mfirwana

thanks for advice but i tried with chrome browser i get the below error

This site can’t provide a secure connection

192.168.1.1 uses an unsupported protocol.ERR_SSL_VERSION_OR_CIPHER_MISMATCH

thanks

Ajishlal

Can you post here the chrome error screen shot?