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SonicOS 7 – How to fix invalid autogenerated entries?

Device: TZ570W running SonicOS 7.0.1-5018

Recently upgraded from a TZ500W. Imported settings from the older device.

Discovered that some autogenerated entries are invalid, and can’t seem to fix them.

Specifically, on the page: 

Object > Profile Objects > Endpoint Security 

there are multiple entries that are said to be “Custom” but were autogenerated by the SonicWall based on custom zones (defined/created/named on a different page in the past). Example: a zone named “Capture Client Zone”. The autogenerated entry for this zone shown on this page is “Capture Client Endpoint Security Capture Client Zone Profile”.

If I click on the pencil icon to edit the entry, it throws up an error message:

From a bit of troubleshooting, it appears that the maximum length of an entry here is something like 49 characters (while the autogenerated entry is 60 characters).

The problem is:

1.     I can’t edit the name to make it shorter (results in the same error message)

2.     I can’t delete the entry (results in the same error message)

3.     I have even tried deleting the zone entirely to see if it automatically removes the entry – it doesn’t – the zone is gone, but the entry on this page remains.

Any suggestions on how to fix this?

Category: Firewall Management and Analytics


  • TKWITSTKWITS All-Knowing Sage ✭✭✭✭

    Have you tried in the CLI?

    Otherwise don't trust Sonicwall's config import matrix and recreate the config manually.

  • SyzygySyzygy Newbie ✭

    Thanks for the suggestion, but no, I have not tried in the CLI.

    Any pointers on what command(s) I would even run in the CLI to accomplish this? Or is there a good document on the CLI that would cover this? (The command line documentation I have seen seems spotty/incomplete).

    I also wondered if there is a setting in the "diag" page that could be enabled (or disabled) that would then allow this fix within the GUI, but didn't see anything that looked appropriate.

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