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What are the factors that generated warm boot and watchdog reboot?

TSR : watchdog reboot

time : 08/08/2021 11:55:25

trace log : warmboot

tiem : 08/08 11:54:38

On August 8, 2021 at 11:54 sonicwall rebooted.

Is this a hardware issue?

Category: High End Firewalls

Best Answer

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    shiprasahu93shiprasahu93 Moderator
    Answer ✓

    Hello @jkjung,

    Usually, warm boots can occur due to multiple reasons like RAM exhaustion, deadlocks, etc but they are usually due to software/firmware reasons and not hardware. I see that you are on a very old firmware version, I would request to upgrade to and then to and then monitor.

    In these scenarios, it would be best to collect the TSR, EXP, Logs, and tracelogs and file a case with SonicWall support for detailed analysis.

    Thank you!

    Shipra Sahu

    Technical Support Advisor, Premier Services

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