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Well is it up or is it down?

LarryLarry All-Knowing Sage ✭✭✭✭
edited March 2022 in Wireless Network Manager

Trying to get to Wireless Network Manager on Tuesday morning July 6.

Here's what appears:

image.png


But go to https://status.sonicwall.com and see that there's no maintenance and everything is up:

image.png
image.png

(never mind no one has changed the product name on this page, it still shows all green...)

I cannot call this in as a problem because Support demands to have a device ID and that is not what is affected.

What do you suppose is going on?

Guess I'm going to have to tell the client that I can't fix a problem they've reported until SonicWall fixes a problem they haven't reported...

Category: Wireless Network Manager
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Answers

  • MicahMicah SonicWall Employee

    Hi @Larry,

    Let me look into this. Sorry for this inconvenience.

    Kind Regards,

    @micah - SonicWall's Self-Service Sr. Manager

  • LarryLarry All-Knowing Sage ✭✭✭✭

    @Micah I appreciate it if you could.

    The situation resolved by the time I got done waiting for someone on the Wireless team to pick up the call.

    It would be nice to know what - exactly - was going on this morning.

This discussion has been closed.