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Well is it up or is it down?

LarryLarry Cybersecurity Overlord ✭✭✭

Trying to get to Wireless Network Manager on Tuesday morning July 6.

Here's what appears:


But go to https://status.sonicwall.com and see that there's no maintenance and everything is up:

(never mind no one has changed the product name on this page, it still shows all green...)

I cannot call this in as a problem because Support demands to have a device ID and that is not what is affected.

What do you suppose is going on?

Guess I'm going to have to tell the client that I can't fix a problem they've reported until SonicWall fixes a problem they haven't reported...

Category: Wireless Network Manager
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Answers

  • MicahMicah Administrator

    Hi @Larry,

    Let me look into this. Sorry for this inconvenience.

    Kind Regards,

    🖐️ Sr. Manager, Web and Digital, SonicWall. Say "hi" by tagging me at @micah.

  • LarryLarry Cybersecurity Overlord ✭✭✭

    @Micah I appreciate it if you could.

    The situation resolved by the time I got done waiting for someone on the Wireless team to pick up the call.

    It would be nice to know what - exactly - was going on this morning.

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