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Does anyone have any idea as to when NSM 2.3 is going to be released?

LarryLarry All-Knowing Sage ✭✭✭✭
in Network Security Manager

I have been hearing that NSM 2.3 is supposed to be released in June, and there's only one week left.

Is it going to make it this month, or will it still take several more weeks until it is live?

I have a number of outstanding Support Cases awaiting this release to see if they will be fixed - of if further work is needed.

Thanks!

Larry

Category: Network Security Manager
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Best Answers

  • CORRECT ANSWER
    SaravananSaravanan Moderator
    Answer ✓

    Hi @LARRY,

    It will be released by end of this month.

    Regards

    Saravanan V

    Technical Support Advisor - Premier Services

    Professional Services

  • CORRECT ANSWER
    TKWITSTKWITS Community Legend ✭✭✭✭✭
    Answer ✓

    I see I got 2.3-R9 today.

Answers

  • LarryLarry All-Knowing Sage ✭✭✭✭

    But by way of editorial comment: I just walked through two of my open cases to see if they were fixed.

    In the first instance, the problem persists. In the second, the originally reported error message no longer appears; however, there is a new problem that has surfaced which was unknown because of the originally reported error.

    Not even two steps forward and one step back...

  • SaravananSaravanan Moderator
    edited June 2021

    Hi @LARRY,

    I can understand. We are working towards its betterment. Have you reported the new issue to support?

    Regards

    Saravanan V

    Technical Support Advisor - Premier Services

    Professional Services

  • LarryLarry All-Knowing Sage ✭✭✭✭

    @Saravanan yes the CSR took the initiative and built the new case

    43721888 - NSM - Exporting firewall logs from NSM does not export all entries

  • TKWITSTKWITS Community Legend ✭✭✭✭✭
    https://community.sonicwall.com/technology-and-support/discussion/comment/9790#Comment_9790

    This subtle admission by a mod is telling...

  • LarryLarry All-Knowing Sage ✭✭✭✭

    As is the note by a CSR in a long-existing case:

    We got an update from our backend team stating this issue will be fixed with the next NSM 2.3.1 version

  • SaravananSaravanan Moderator

    Thanks @Larry for sharing the case and status.

    Regards

    Saravanan V

    Technical Support Advisor - Premier Services

    Professional Services

  • LarryLarry All-Knowing Sage ✭✭✭✭

    NSM Version 2.3.1-R7 is now live and a number of the promised fixes have not appeared.

    In fact, for the above mentioned case, 43721888, I have discovered a new twist to this problem.

    Time range: 24 hours - Number of records shown: 21

    Click on Export, click on Export to CSV, click on Confirm and a little wheel spins, then NOTHING HAPPENS!!! There is NO prompt to download a file!

    This is simply awful!

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