Join the Conversation

To sign in, use your existing MySonicWall account. To create a free MySonicWall account click "Register".

Does anyone have any idea as to when NSM 2.3 is going to be released?

LarryLarry Cybersecurity Overlord ✭✭✭

I have been hearing that NSM 2.3 is supposed to be released in June, and there's only one week left.

Is it going to make it this month, or will it still take several more weeks until it is live?

I have a number of outstanding Support Cases awaiting this release to see if they will be fixed - of if further work is needed.

Thanks!

Larry

Category: Network Security Manager
Reply

Best Answers

  • CORRECT ANSWER
    SaravananSaravanan Moderator
    Accepted Answer

    Hi @LARRY,

    It will be released by end of this month.

    Regards

    Saravanan V

    Technical Support Advisor - Premier Services

    Professional Services

  • CORRECT ANSWER
    TKWITSTKWITS All-Knowing Sage ✭✭✭✭
    Accepted Answer

    I see I got 2.3-R9 today.

Answers

  • LarryLarry Cybersecurity Overlord ✭✭✭

    But by way of editorial comment: I just walked through two of my open cases to see if they were fixed.

    In the first instance, the problem persists. In the second, the originally reported error message no longer appears; however, there is a new problem that has surfaced which was unknown because of the originally reported error.

    Not even two steps forward and one step back...

  • SaravananSaravanan Moderator
    edited June 28

    Hi @LARRY,

    I can understand. We are working towards its betterment. Have you reported the new issue to support?

    Regards

    Saravanan V

    Technical Support Advisor - Premier Services

    Professional Services

  • LarryLarry Cybersecurity Overlord ✭✭✭

    @Saravanan yes the CSR took the initiative and built the new case

    43721888 - NSM - Exporting firewall logs from NSM does not export all entries

  • TKWITSTKWITS All-Knowing Sage ✭✭✭✭
  • LarryLarry Cybersecurity Overlord ✭✭✭

    As is the note by a CSR in a long-existing case:

    We got an update from our backend team stating this issue will be fixed with the next NSM 2.3.1 version

  • SaravananSaravanan Moderator

    Thanks @Larry for sharing the case and status.

    Regards

    Saravanan V

    Technical Support Advisor - Premier Services

    Professional Services

  • LarryLarry Cybersecurity Overlord ✭✭✭

    NSM Version 2.3.1-R7 is now live and a number of the promised fixes have not appeared.

    In fact, for the above mentioned case, 43721888, I have discovered a new twist to this problem.

    Time range: 24 hours - Number of records shown: 21

    Click on Export, click on Export to CSV, click on Confirm and a little wheel spins, then NOTHING HAPPENS!!! There is NO prompt to download a file!

    This is simply awful!

Sign In or Register to comment.