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SMGSServer-VPN config not completed by Zero Touch

AWBAWB Newbie ✭
edited June 2021 in Capture Security Center

I've just added 17 existing firewalls to NSM using Zero Touch, as recommedned by support. They've all been acquired but there's no reporting data. After a bit of investigating, the SGMSServer-VPN isn't active and the Local and Remote networks are missing from the VPN policy....no objects created either.

Any ideas how to for the VPN to be recreated correctly?

Category: Capture Security Center
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Comments

  • SaravananSaravanan Moderator

    Hi @AWB,

    Thank you for visiting SonicWall Community.

    Please check the logs on one of the SonicWall appliances regarding the VPN policy and let me know. You can filter the logs based on the IP address present in the VPN policy.

    Regards

    Saravanan V

    Technical Support Advisor - Premier Services

    Professional Services

  • AWBAWB Newbie ✭

    Hi Saravanan,

    As you can see from the screenshot above, part of the SGSMServer-VPN config is missing. Screenshot below is from the 1 working firewall:

    Cheers,

    A.

  • SaravananSaravanan Moderator

    Hi @AWB,

    Could you please send me the screenshot of the VPN page on the SonicWall GUI?

    Regards

    Saravanan V

    Technical Support Advisor - Premier Services

    Professional Services

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