Windows server cannot access Internet through SW TZ 350
I put a Sonicwall TZ350 in at a customer this past week. Everything seemed to be going fine until I noticed that I could not access the Internet from their Windows 2012 server. And also, DHCP stopped working on the server (it is turned off on the SW).
From the server, I can ping to the SW and I can get into the web admin page. But I can't ping the gateway or any Internet IP address. Workstations on the same network segment can get to the internet just fine. I thought maybe it had something to do with which SW port I was plugged into, but I plugged my laptop into the same port and it worked just fine. FYI, the server is plugged into a Cisco switch, which is then plugged into one of the LAN ports on the SW. I ran the portshield wizard and set it up for 1 WAN and 4 LAN ports.
I have re-started both the server and the SW, as well as the Cisco switch.
All workstations on the network can get internet through the SW.
For the moment, I have put their old Netgear back in place and all works fine. But I need to get the SW working to setup a VPN.
Thanks for any suggestions.
Welcome to the SonicWall community.
Usually, all traffic is allowed from LAN to WAN. If the specific device is unable to get to the internet, the best way to figure out would be pinging a WAN IP like 126.96.36.199 from the server and doing a packet capture on the SonicWall.
Technical Support Advisor, Premier Services
Please check the Server Gateway IP & make sure its SW IP as well as the DNS. Next do the Tracerout in server and it will display the routes.
For example open the command prompt and run "tracert 188.8.131.52".