TZ470 firmware 7.0.1-R1262 fail to set up an IPSec tunnel with the Nsa2600 firmware 6.5.4.7-83

Ach49

TZ470 with firmware 7.0.1-R1262 fail to set up an IPSec tunnel with the Nsa2600 (firmware 6.5.4.7-83n)

Log on the TZ and Nsa = Phase 2 TimeOut

We have to put firmware 7.0.0-R906 on the TZ470 for it to work ...

A new firmware has been released today, the 7.0.1-R1456, but I can not find any indication on the correction of this bug in the release note.

Do you have any information on this?

Thank you

Saravanan

Hi @ACH49,

Thank you for visiting SonicWall Community.

If there are any issues with any of the phases getting timed out, we may need to perform packet capture on both the site SonicWall's to understand where the communication halt happens.

Please perform a packet capture on both the SonicWall's based on their peer IP addresses with UDP port numbers 500, 4500.

Please refer below KB article weblink for packet capture understanding.

https://www.sonicwall.com/support/knowledge-base/how-can-i-setup-and-utilize-the-packet-monitor-feature-for-troubleshooting/170513143911627/