Anyone know how to move WNM settings from one Tenant to another?
Turns out I'm not at all smart about this cloud-based stuff and blew up a client's Wi-Fi over this past weekend (still down while I wait for a call back from Support).
Existing WNM was established under firewall's CSC license.
I manually migrated the firewall to an NSM license in a new Tenant.
I then moved the APs to the new Tenant.
It seems that the WNM settings don't migrate. And I have no idea HOW that should be handled - short of re-entering information that I no longer have at my finger tips (because I deleted the old CSC Tenant).
I'm guessing that because there is no back-up / restore in WNM it was never considered...
Larry All-Knowing Sage ✭✭✭✭
Yes, I did get a call from someone at SW. And the answer is: There is NO automated mechanism to do this.
You need to have both the old and new WNMs up on two different screens, and manually re-create the settings - then move the devices.
Here's hoping the "in place" CSC to NSM migration avoids this nonsense...0
I'm sorry to hear about this inconvenience. I've sent you a PM asking for the case number. Please let me know so that I can escalate to our support leadership.
@micah - SonicWall's Self-Service Sr. Manager