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Signature Details - not available in this view page

Hi Team,


Our end user has TZ600 with Appflow enabled. When we check the Appflow Reports and choose the UNKNOWN under Users or Remaining IPs under IP, we cannot see any details under Signature Details window. It just say "Details for Remaining IPs is not available in this view page".


Why is there no information for UNKNOWN users or/and Remaining IPs under Signature Details? Is there

any way to view this? They want to know the users who has bigger BW used and make some limitations from there.

Thank you and regards,

Oliver

Category: Firewall Security Services
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Best Answer

  • CORRECT ANSWER
    SaravananSaravanan Moderator
    Accepted Answer

    Hi @OLIVER,

    Thank you for visiting SonicWall Community.

    The UNKNOWN users stand for the user's that are not authenticated to the SonicWall via ULA (Web) login or SSO/TSA login. Remaining IP's stand for traffic from any IP addresses that are doesn't belong to Standard type (IPv6, Multicast, Broadcast, etc.,.). The message that you get on the screen when you click on either UNKNOWN or Remaining IPs is expected I guess as I'm also getting the same message. We may need to file a RFE by contacting Sales to add up this request as a Feature Enhancement.

    Hope this helps.

    Regards

    Saravanan V

    Technical Support Advisor - Premier Services

    Professional Services

Answers

  • OliverOliver Newbie ✭

    Hi @Saravanan

    Thank you very much for this information.

  • SaravananSaravanan Moderator

    You are most welcome @OLIVER. It was a pleasure helping you. Have a good day!!!

    Regards

    Saravanan V

    Technical Support Advisor - Premier Services

    Professional Services

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