emails could not send out
exchange send connector says "no smtp here" when connecting the domain.de.outbound.snwlhostedeu.com
took me hours to understand this. Check firewall, exchangeserver...
Call Sonicwall support : your WAN Adress is blacklisted ! WHAT : no ! not on WAN blacklists please check it on http://ipreputation.global.sonicwall.com/view it is internal blacklisted !!!!! Why - what is wrong?
Ok today we will have to check emailsecuritys...
at least 3 other customers , also in the row
why is there NO Information on HES Portal ???? We phoned with angry customer and spend much time to get this issue done. But you made things on back end then ...?
congratulaiton ! i´m really not amused.
ThK Cybersecurity Overlord ✭✭✭
was I with the first one again?
Hosted Email Security - outbound email delivery Issue - Identified
Incident start: 05/25/2021 04:52PM UTC
We are seeing a issue with outbound email delivery for some customers due to IP reputation. Please go to http://ipreputation.global.sonicwall.com and add your IP. If you have multiple tenants, please open a web case and add the IPs that need to be removed from IP reputation.0
this is useful information, so it has to go with the flow of information.
thank you support team