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CC 3.6 does not support Mojave?

Running Mojave 10.14.6, the update from 3.1.5 to 3.6 resulted in a faded Capture Client icon with a white bar across it. When clicking on the icon an error message appears that the application requires 10.15 (Big Sur) to run.

So I guess this means I need to finally update my mac to 10.15 . In the mean time I'll reinstall CC 3.1.5 til I've got everthing ready to update the mac to 10.15 and then update to CC 3.6.

Category: Capture Security Center
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  • CORRECT ANSWER
    BWCBWC Cybersecurity Overlord ✭✭✭
    edited May 19 Accepted Answer

    Hi @SoCalMike according to the SentinelOne Requirements it's not supported.

    Apple Operating System Versions OS Release
    Name
    Supported Agent version
    
    macOS 11.3, 11.3.1
    Big Sur
    4.7.11, 21.5.2, 21.5.3
    
    macOS 11.0, 11.1, 11.2
    Big Sur
    4.6, 4.7, 21.5
    
    macOS 10.15.7
    Catalina
    4.1, 4.2, 4.3, 4.6, 4.7, 21.5
    
    macOS 10.15.5, 10.15.6
    Catalina
    4.0.3, 4.1, 4.2, 4.3, 4.6, 4.7, 21.5
    
    macOS 10.15.4
    Catalina
    3.6.3, 4.0.2, 4.1, 4.2, 4.3, 4.6, 4.7, 21.5
    
    macOS 10.15.3
    Catalina
    3.2.3, 3.4.4, 3.6.1, 3.6.2, 3.6.3, 4.0, 4.1, 4.2, 4.3
    
    macOS 10.15.1, 10.15.2
    Catalina
    3.2.1, 3.4.1, 3.4.2, 3.4.3, 3.6, 4.0, 4.1, 4.2, 4.3
    
    macOS 10.14
    Mojave
    3.2.x, 3.4.x, 3.6.x, 4.0, 4.1, 4.2, 4.3
    

    And this KB article shows that Kext based installations are not supported any longer, so I guess no CC for Mojave.

    Hope that helps.

    --Michael@BWC

Answers

  • SoCalMikeSoCalMike Newbie ✭

    Thanks for the quick response. Looks like I need to get busy on updating to Big Sur.

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