Login Issue with NSA2600
I've unfortunately got a bit of an odd problem on my hands.
A friend of mine recently passed away unexpectedly, and had an overly complex home lab setup, with a couple of NSA2600's in a HA pair, and several servers as well. Long story short, I need to get into the NSA's to simplify the network for his family, and have a better understanding of how he had things set up. To further complicate things, I primarily come from a background dealing with some competitor's products, but do know enough about Sonicwalls to fumble my way through.
Before his passing, he did leave behind a list of passwords. I do have a password to what I believe is a local admin user for these firewalls.
He seemingly had two subnets in his home - one of them, if I log in from it, I just get a message that login is not authorized. The other one, if I log in - it appears to log in successfully using the username/password.
The "timer" popup loads, and says I have 30 minutes, and in the primary window, it says "You are logged in and have access via the SonicWall." - then nothing happens. I've tried different browsers - IE, Edge, Chrome, Firefox. I've tried compatibility mode. I've tried with and without Java...at this point, I'm at a complete loss.
I've also tried to console cable in, using the settings listed online (115200 Baud, etc) - and just get gibberish in my console session.
Is there anything I'm missing with regards to the login procedure for these units? I'm hoping I'm overlooking something simple.
@frs_sonicwall try to connect with console port. the Administrator account is the same. Check you cabeling. Do a restart first.
The Popup time indicates that the user you have is or may not in the sonicwall administrator group. Try another user
To manage the firewall, the username that you are testing with should be part of the SonicWall administrators group. If you are a part of that group, when you log in it should give you a button named 'MANAGE' along with the timeout that pops up. If that is not the case, it is a local user that cannot manage the firewall.
The default username/password for the firewall is admin/password. You can try that, if the password is not changed it should provide you with management access.
Technical Support Advisor, Premier Services