Time of Click - False negative

TimToe

Hello,

we are using Time of Click. We have now the situation that we had a false negative. The URL was rewritten. time of Click doesn't recognized that the zip file that should be downloaded over the link contained a trickbot.

The file was downloaded. The local Virus Scanner recognized the malware and blocked.

It was recognized as Trojan.X97M.TRICKBOT.SMA

Ist there somewhere an address at sonicwall where we can report such false negartives?

Thanks

Bernd

David W

@TimToe The best way to submit this is if you have the original message would be to open a case and report it.

You can submit certain items here, but Time of Click is not included yet.

https://threat_samples.eng.sonicwall.com/vx_sample_upload.html