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Local Admin being logged out

InfiniteCoInfiniteCo Newbie ✭
in Entry Level Firewalls

I have a firewall we are managing remotely via HTTPS from an office with static WAN IP. Whenever a Global VPN tunnel is created from the same WAN IP from one computer, the local admin account is logged off on a different computer. I have to re-login as the local admin. The VPN tunnel stays connected. It only occurs upon initial tunnel negotiation. Any setting that is causing this, or can stop this from happening? Thanks in advance.

Category: Entry Level Firewalls
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  • BWCBWC Cybersecurity Overlord ✭✭✭

    Hi @InfiniteCo

    in my experience only a single user session can be active on the Firewall from the same IP, in your case the remote WAN IP. It's either GVC or MGMT, you have to choose wisely :)

    --Michael@BWC

  • SaravananSaravanan Moderator

    Hi @INFINITECO,

    As @BWC stated, unique user session is feasible from a single WAN IP. The user who logged in lastly will logout the existing user. This is by design. Not only with GVC and local admin user but this is the case with SSLVPN user too.

    Regards

    Saravanan V

    Technical Support Advisor - Premier Services

    Professional Services

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