Wix Website

ITRMDRC

I am new to this so please for give me if I am not in the right spot or indiscretions. I am running a new TZ670.

Our company is moving all the websites to Wix and when trying to access the editor the page spins. I am using Chrome in developers mode to try and track down where I am being stopped. In doing so I have added a dozen websites and IP addresses in CFS and GEO-IP and still it just spins. If I turn off CFS it works. Most of thier sites sit in China and I can not open up the entire country because of a website. Any help in this would be greatly appriciated.

ITRMDRC

packet-t-wix-website.txt

I am still not finding the issue. Can you help? And Thank you. New at this.

Ajishlal

Hi @ITRMDRC

For identifying the exact issue, Please perform packet capture.

https://www.sonicwall.com/support/knowledge-base/how-can-i-setup-and-utilize-the-packet-monitor-feature-for-troubleshooting/170513143911627/

Or exclude your system IP/MAC from security service and do the test,

https://www.sonicwall.com/support/knowledge-base/how-to-exclude-single-range-group-of-ip-in-gateway-anti-virus/170505403337901/

ITRMDRC

I appriciate the Packet Capture assist and I did that but I do not see what is stopping the website from going through. If anyone can help me on this please do as I need to rectify this as soon as possible. Thanks

Ajishlal

Hi @ITRMDRC

As per your packet capture, Firewall dropping due to your Geo-IP configuration. So for testing disable the Geo-IP feature and try.