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Cannot apply changes of settings

I want to change TOTP for administrator login. However the apply or cancel setting buttons at the very bottom of the page are hidden. There is a few setting hidden too at the Base Settings of Appliance. This symptom happens to all other setting pages too. What is going on with this issue?

I'm the first time to use SonicWall, but this very basic issue is so frustrating me. Please advice.

I'm using SOHO 250W with firmware

Category: Entry Level Firewalls

Best Answers

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    SaravananSaravanan Moderator
    Answer ✓

    Hi @RIOW,

    Thank you for visiting SonicWall Community.

    Just out of curiosity, did you try reducing the zoom level on the browser and check? Also, have you tried using different browsers?


    Saravanan V

    Technical Support Advisor - Premier Services

    Professional Services

  • Options
    riowriow Newbie ✭
    edited April 2021 Answer ✓
    I have had difficulty in managing the mentioned screen issue in other setting pages such as this link at Of course I have had managed the zooming.

    However I finally overcame it by using Firefox in phone or this time it worked in desktop Chrome. Well at least I could keep moving to set other configurations in this 250W.

    Thanks for both the inputs!


  • Options
    TKWITSTKWITS Community Legend ✭✭✭✭✭

    Why are you managing the device through a phone browser? Thats your problem. Use a laptop.

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