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DDNS settings questions

PSIPSI Newbie ✭

My DDNS profile keeps disabling saying invalid account. I have triple checked settings and they are all correct. Latest firmware uploaded. Ping responses from DDNS hostname, but I cannot get the profile to stay enabled. Anyone have this issue before?

Category: VPN Client
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Answers

  • SaravananSaravanan Moderator

    Hi @PSI,

    Thank you for visiting SonicWall Community.

    Could you please let me know the DDNS provider that you have account with? One thing what I have seen in my past experience is to use a DDNS account password without special characters. Delete and create the DDNS profile on the SonicWall if you are changing the password on the DDNS account.

    Regards

    Saravanan V

    Technical Support Advisor - Premier Services

    Professional Services

  • TKWITSTKWITS All-Knowing Sage ✭✭✭✭

    I have seen this before and it seems to depend on the DDNS provider as well as the model / firmware version. I feel like its mostly with DynDNS and no-ip, but not ChangeIP.

    No special characters in the password?!? LOL

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