local account question

mrshahin

Hi,

We have a 2 Sonicawall FW that are in 2 different locations and there is a site to site VPN between them.

When I am at local office I can access the Firewall management console of the remote location with the default admin account, I just created a new local account on the firewall at the remote location and gave it administator rights but when try to login to it from local office get a message that says: User login is not allowed from here, when access the same firewall from a pc in remote location I can login.

How can I allow this new account to login to the remote location from other office or from other external locations?

Thanks

Saravanan

Hi @mrshahin,

Thank you for visiting SonicWall Community.

You are facing similar issue as defined in the below KB and the only difference is below KB represents GVC whereas yours is Site to Site VPN.

https://www.sonicwall.com/support/knowledge-base/administrative-login-is-not-allowed-when-trying-to-log-in-to-the-management-interface-via-gvc/170503426772793/

Still you can follow the steps listed in the below KB article but try the steps on your respective Site to Site VPN policy on the remote firewall to enable the check box HTTPS for option Management via this SA.

This should do the trick.