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NSM On-Prem Zero Touch internal server error


Today I deployed NSM On-Prem and got the following error when trying to activate Zero Touch (attached screen shot), we rebooted the Appliance but the error continues.

'Internal Server Error':

Customer needs to manage via NSM some Firewalls which don't have a static WAN IP address assigned, I think the only way to do this is with zero touch. But when tryying to add a Firewall only wthi the serial number we got the following errors:

"Connection failed to device", "Failed to synchronize configuration"

I would appreciate if someone could help me with this issue.

Thank you

Category: Network Security Manager


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