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Enable OTP


How can I enable the OTP via mail for the default admin account on sonicwall nsa 3650?

I know already that I can create a new local account and then enable the OTP for this new account but I dont know how to do this with default admin account.

Any suggestion?


Category: Firewall Management and Analytics

Best Answer


  • shiprasahu93shiprasahu93 Moderator


    For OTP via mail, we need to associate a username with an email address and we cannot do that with the built-in admin account. We can enable TOTP for the admin account though. Otherwise, you can create a local user, add it to SonicWall Administrators Group and then enable OTP via mail on it.


    Shipra Sahu

    Technical Support Advisor, Premier Services

  • mrshahinmrshahin Newbie ✭
    edited March 2

    @shiprasahu93 Thanks as always for your reply,

    If I understood this correctly the TOTP will works as MFA for the local admin account and we can use it instead of OTP that send each time a rendom genrated number. correct?


  • PPI_MISPPI_MIS Newbie ✭

    If you create a 'new' admin account to use OTP via email how do you disable the built in admin as not having OTP on that account defeats our purpose of enabling.


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