Join the Conversation

To sign in, use your existing MySonicWall account. To create a free MySonicWall account click "Register".


Capture ATP has identified it as malware, it it real or false positive?

Is there a way to force a new analysis of capture ATP file? here an example:

Access to this file is blocked

Capture ATP has identified it as malware. It is not safe to download.

MD5: e2a28768f016a0b80a3f0c713163e997


here the page on virusTotal:


Category: Capture Security Center

Best Answer


  • Options
    Enzino78Enzino78 Enthusiast ✭✭

    Ciao Paolo,

    in your mysonicwall account there is a section named Report Issues that allow you to provide a sampel file to SonicWall team in order to verify a false positive or a false negative. Have a look below:

    Maybe this can help you for a future problem, since for this the time went by.


  • Options
    LarryLarry All-Knowing Sage ✭✭✭✭

    @Enzino78 I appreciate this - albeit belatedly.

    SonicWall should make a better effort at identifying what "Report Issues" really means.

Sign In or Register to comment.