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Upgraded SMA 410 to the latest 9.X. EPC no longer working

HLKNZHLKNZ Newbie ✭
edited February 2021 in Secure Mobile Access Appliances

We followed the latest advisory and updated to the latest version. However now we have users unable to connect due to an EPC issue (images attached). Looks like it's not available in the appliance :

Capture.JPG


Error that users get:

image.png


Which then fails to install giving us this:


image.png
Category: Secure Mobile Access Appliances
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Answers

  • KUK_SupportKUK_Support Newbie ✭

    I'm getting exactly the same issue, for existing clients it seems to work okay with EPC, but any newly installed clients where it needs to download the EPC client it gives this error message. Only solution I've managed to find is to disable the EPC or get them to use the Mobile Connect instead. Would like to hear of the correct solution however!

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