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NetExtender client address range appears exhausted -Client Adress Pool Setting changed to DHCP

I want to change the Client Adress Pool Settings to DHCP, but the Netextender Client shows following error message

"NetExtender client address range appears exhausted"

I checked the DHCP-Server with my PC, i received sucessfully a address.


Any ideas?


SMA: SMA 500v for Hyper-V ( 10.2.0.5-29sv)

DHCP-Server: DELL NSA 3650 (SonicOS Enhanced 6.5.4.7-83n)

Category: Secure Mobile Access Appliances
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Answers

  • SimonSimon Moderator

    There was an engineering ticket opened against this issue in 10.2.0.2. It was fixed in 10.2.0.4. SMA-2011

    I would recommend 10.2.0.6-32sv available in MySonicWALL.com.

    If this issue is still seen I'd ask you to open a support case so it is analyzed and resolved incase this is a regression.

  • michimichi Newbie ✭

    I updated today to 10.2.0.6-32sv. Unfortunately the problem is still there. I opened a support case.

  • ThKThK Enthusiast ✭✭

    @michi Got this issue on Firewalls. The ip range from SSLVPN must be not from the LAN scope. Something was changed in the Firmwareversions. And same behavior i saw in SMA. So i choose another IP range and it worked for me.

  • michimichi Newbie ✭

    The SMA is on a sperate Inteface on the Firewall. So its another IP range than the LAN scope.

    For example:

    LAN Scope 192.168.100.0

    SMA Scope 192.168.121.0 (DHCP Scope 192.168.121.10 - .100)

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