How can I delete my Capture Client trial version from my mysonicwall portal.

Nomer

How can I delete my Capture Client trial version from my mysonicwall portal. It says that it still have commissioned end points but I already deleted the clients on my test PC and I cant check it from CSC since its license is already expired.

mabdeljawad

Hi

You need to delete the devices from the CC cloud management, by this you will not have a commissioned devices and should be able to delete the CC license in MSW.

Regards

Mahmoud

Nomer

I cannot access the CC cloud management since it has a expired license already.

Nomer

https://community.sonicwall.com/technology-and-support/discussion/comment/7257#Comment_7257

I cannot access the CC cloud management since it has a expired license already.

mabdeljawad

Then send to customer services and they can help (customer_service@sonicwall.com)

Thanks