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Can't connect with SonicWall Connect Tunnel on Windows 10

When attempting to connect with SonicWall Connect Tunnel, I get a message back "A network adapter hardware error occurred". I cannot figure out why I am getting this error. I have verified that my vpn configuration is correct. I am running Windows 10 version 1909 (OS build 18363.1379).


The log looks like this (replaced sensitive info):

2/12/2021 1:01:32 PM INFO 1 - ConnectApplication - ================ SonicWall SMA Connect Tunnel ================

2/12/2021 1:01:32 PM INFO 1 - ConnectApplication - App Version:   [12.4.0.541]

2/12/2021 1:01:32 PM INFO 1 - ConnectApplication - ================ Device Information =============================================

2/12/2021 1:01:32 PM INFO 1 - ConnectApplication - Manufacturer:  [Microsoft Corporation]

2/12/2021 1:01:32 PM INFO 1 - ConnectApplication - Model:      [Surface Book 2]

2/12/2021 1:01:32 PM INFO 1 - ConnectApplication - Processor:    [Intel(R) Core(TM) i7-8650U CPU @ 1.90GHz]

2/12/2021 1:01:32 PM INFO 1 - ConnectApplication - BIOS Version:  [MSFT  - 0 - 390.3279.768]

2/12/2021 1:01:32 PM INFO 1 - ConnectApplication - OS Name:     [Microsoft Windows 10 Pro]

2/12/2021 1:01:32 PM INFO 1 - ConnectApplication - Version:     [10.0.18363 Build 18363]

2/12/2021 1:01:32 PM INFO 1 - ConnectApplication - OS Architecture: [64-bit]

2/12/2021 1:01:32 PM INFO 1 - ConnectApplication - OS Language:   [1033]

2/12/2021 1:01:32 PM INFO 1 - ConnectApplication - Total Memory:  [16696716 kilobytes]

2/12/2021 1:01:32 PM INFO 1 - ConnectApplication - Free Memory:   [8004444 kilobytes]

2/12/2021 1:01:32 PM INFO 1 - ConnectApplication - Help: False, Device VPN: False, Console: False, Reset: False, List: False, Connect: False, Debug: False

2/12/2021 1:01:32 PM INFO 1 - ConnectionForm - Disconnected

2/12/2021 1:04:16 PM INFO 1 - ConnectionForm - User clicked CONNECT button

2/12/2021 1:04:16 PM INFO 1 - ConnectionForm - Connecting...

2/12/2021 1:04:16 PM INFO 1 - ConnectionForm - Connecting...

2/12/2021 1:04:16 PM INFO 1 - VpnService - Attempting to connect to plugin...

2/12/2021 1:04:16 PM INFO 1 - VpnService - Connected to plugin.

2/12/2021 1:04:16 PM INFO 1 - ApplianceProbe - Start Probing VPN Server: <url>

2/12/2021 1:04:16 PM INFO 1 - ProxyUtil - GetCredentials(<url>) ...

2/12/2021 1:04:16 PM INFO 1 - LogonAgent - StartLogon(Name:[My<name>VPN] Method:[0] Default:[False] Device VPN:[]) ...

2/12/2021 1:04:16 PM INFO 1 - LogonAgent - ReqMicroInterrogration() ...

2/12/2021 1:04:17 PM INFO 1 - LogonAgent - DoMicroInterrogration() ...

2/12/2021 1:04:17 PM INFO 1 - LogonAgent - DoMi SUCCESS

2/12/2021 1:04:17 PM INFO 10 - LogonAgent - ReqAuthentication() ...

2/12/2021 1:04:18 PM INFO 11 - LogonAgent - GetContent() ...

2/12/2021 1:04:18 PM ERROR 15 - LogonAgent - Status:[NotFound] Reason:[Not Found]

2/12/2021 1:04:19 PM INFO 15 - LogonAgent - GetContent() ...

2/12/2021 1:04:19 PM ERROR 9 - LogonAgent - Status:[NotFound] Reason:[Not Found]

2/12/2021 1:04:20 PM INFO 9 - LogonAgent - GetContent() ...

2/12/2021 1:04:20 PM ERROR 15 - LogonAgent - Status:[NotFound] Reason:[Not Found]

2/12/2021 1:04:21 PM INFO 15 - LogonAgent - GetContent() ...

2/12/2021 1:04:21 PM ERROR 9 - LogonAgent - Status:[NotFound] Reason:[Not Found]

2/12/2021 1:04:22 PM INFO 9 - LogonAgent - GetContent() ...

2/12/2021 1:04:22 PM INFO 10 - LogonAgent - ReqAuthentication(Button:[ok]) ...

2/12/2021 1:04:22 PM INFO 9 - LogonAgent - GetBranding(checksum) ...

2/12/2021 1:04:22 PM ERROR 15 - LogonAgent - Status:[NotFound] Reason:[NOT FOUND]

2/12/2021 1:04:22 PM ERROR 15 - LogonAgent - Code:[0] Message:[The requested URL was not found on the server. If you entered the URL manually please check your spelling and try again.]

2/12/2021 1:04:22 PM INFO 15 - LogonAgent - GetInterrogation() ...

2/12/2021 1:04:22 PM INFO 9 - AvVpnServiceManager - Running System Interrogation

2/12/2021 1:04:22 PM INFO 9 - LogonAgent - PostInterrogation() ...

2/12/2021 1:04:22 PM INFO 15 - AvVpnServiceManager - REPC not enabled

2/12/2021 1:04:22 PM INFO 15 - LogonAgent - GetConnectionState() ...

2/12/2021 1:04:23 PM INFO 8 - ConnectionForm - Contacting...

2/12/2021 1:04:23 PM INFO 8 - ConnectionForm - Negotiating...

2/12/2021 1:04:23 PM INFO 8 - ConnectionForm - Identifying...

2/12/2021 1:04:23 PM ERROR 8 - AvVpnServiceManager - A network adapter hardware error occurred. 

2/12/2021 1:04:23 PM INFO 8 - ConnectionForm - Disconnected

2/12/2021 1:04:23 PM INFO 8 - LogonAgent - EndLogon() ...

Category: VPN Client
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