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Issue with SFP+ 10 GBASE-T module, does not work with 7.0.0-R906 Firmware

Paul_DPaul_D Newbie ✭
in Entry Level Firewalls

Installing a new TZ-670 pair (HA), and have the SonicWall 02-SSC-1874 SFP+ 10G module.

Worked with the orig firmware, R416, but after updating to the latest R906, the interface shows "no link". Ended up having to downgrade back to R713 version. Submitted case 4 days ago, and not hearing back from SW.

Category: Entry Level Firewalls
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Answers

  • MicahMicah SonicWall Employee

    Hello @Paul_D,

    I'm sorry to hear about this inconvenience. I'll send you a PM. Can you provide your case number in the PM so I can follow up with our support staff?

    Kind Regards,

    @micah - SonicWall's Self-Service Sr. Manager

  • SliderhomeSliderhome Enthusiast ✭✭
    edited October 2021

    @Paul_D

    Is this problem fixed in a new firmware release?


    Kind Regards

  • SliderhomeSliderhome Enthusiast ✭✭
    edited November 2021

    I have tested different firmware versions.


    It is working up to firmware 7.0.0-R906 (7.0.0-R906 has to have a clean install). When i go higher It is not working anymore.



    I opened a case number : 43820508

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