Having issues in connecting to l2tp

Vamsi

Gen-7-L2tp-error.PNG

when tried connecting to l2tp configured on tz270w device which is running on 7.0.0-R667,On the PC I am getting an error "The network connection between your computer and the VPN server could not be established because the remote server is not responding. This could be because of one of the network devices(e.g, firewalls, NAT, Routers, etc) between your computer and the remote server is not configured to allow the VPN connections. Please contact your administrator or service provider to determine which device may be causing the problem"

Tested with different PC's which had different ISP's still we were getting the same error.

I tested the same on a Gen6 and Gen6.5 devices and I don’t see this behaviour.

Can someone please look into this ?

shiprasahu93

@Vamsi ,

Could you please take a look at the logs on the firewall and let us know what error shows up? Also, please test this once with the latest firmware version 7.0.0-R906.

Thanks!

Ajishlal

Hi @Vamsi ,

I doubted the issue from the windows side & please follow the below KB.

NB: Make sure you enable NAT Traversal in Sonicwall & your home router allowing the L2TP / IPSec pass through or IKE pass through.

https://www.sonicwall.com/support/knowledge-base/l2tp-error-809-cannot-connect-l2tp-to-sonicwall-from-windows/170505534382415/

[Deleted User]

Hi @Vamsi ,

Was your issue resolved?

If so please mark the reply as the answer to help other community members find the helpful reply quickly.