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Move device/product to a different tenant

Hi, I can't figure out how to move a product from one tenant to another @ MySonicWall.com. This article https://www.sonicwall.com/es-mx/support/knowledge-base/how-do-i-manage-tenants-from-mysonicwall-com/170504921970667/ is somewhat recent (3/2020), but the interface I see does not have the same layout. Even if I switch to "Classic Mode," I don't se the same things. I had already created the Tenants, but can't move a device to a different one.

Plz help - thank you.

Category: MySonicWall
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  • LarryLarry Cybersecurity Overlord ✭✭✭

    One of the problems with finding things with the current MySonicWall design is that it requires you to DO SOMETHING before you see the hidden actions that can be taken.

    Specifically:

    If you don't check any item, you won't see that a menu bar suddenly appears (and overlays the existing menu bar).

    If you don't click the three vertical dots at the very end of the line, you won't see the additional menu options appear.

    I firmly believe that SonicWall is doing a great disservice to all users of their web-based products by engaging in this awkward UI design.

  • Thank you for your feedback, @Larry. I will work with our product management team to review your feedback.

    🖐️ Sr. Manager, Web and Digital, SonicWall. Say "hi" by tagging me at @micah.

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