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TZ300W Newbie Firmware Upgrade

I'll try not to drag this out but we have 2 TZ300's. One at our main location and one at a remote location with 4 workstations (thin clients) at the remote location.

The remote location was setup about 5 years ago by the VoIP phone company (they recommended this router).

Only in the past 6 months have I put our second TZ300 to use at our main location with about 30 workstations. The remote location uses RDP to access their (CAD/CAM type of stuff) computers at our main location. I have upgraded the TZ300 at the main location to firmware and things seem to be fine.

However the remote location has firmware and it says the upgrade is

Can you guys give me a path to upgrade it to the firmware?

It's some distance away and I want to avoid having to drive down there because of screwing something up remotely and waiting for the VoIP response support people. We also have a credit card processing device on the network at this location, as well. Everything is hardwired and the wireless is just for customers and staff for their cell devices.

Category: Entry Level Firewalls

Best Answer

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    shiprasahu93shiprasahu93 Moderator
    Answer ✓
    Hello @SamOkie,
    You can upgrade to and then to the latest general release

    Shipra Sahu

    Technical Support Advisor, Premier Services


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    SamOkieSamOkie Newbie ✭

    Thank you so much Shiprasahu! I'm really not sure about the concept of backup and firmware upgrade. When I upgrade firmware does it keep my settings?... even to major upgrade firmware?

    And when I backup does it keep those settings along with the firmware. In other words, we have 3 TZ300's? One is our emergency backup, that I thought I could simply flash with whatever location I'm replacing with the backup file of that location.

    Also as an off topic... when I see these -23n, -53n, -83n, are these just minor variations of the firmware or have other significance?

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