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Anyone else suddenly getting false positives on NordVPN?

They must have just recently added or changed the signature. I'm sure it's a false positive because there wouldn't be so many people in my company using it. I suspect it's actually related to the Splashtop software many are using to work from home. Anyone else using Splashtop that can confirm?

Category: Firewall Security Services
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  • B3rtB3rt Newbie ✭

    We're not using Splashtop, but I did notice we started having a lot of false positives with NordVPN. I thought we may have had some time of malware infection, but I haven't seen anything on our systems that would indicate a compromise.

  • BrianNBrianN Newbie ✭

    I am in the same boat. We received 5 notifications from separate devices and separate facilities around the same time on 12/1. Each client device that was flagged was reaching out to separate IPs (google, aws, scheduling software site) and one of the destinations was an internal web server - yet all was flagged as NordVPN traffic. I have not seen any additional alerts since then.

    None of the clients had NordVPN installed as an application or as a browser extension.

    We are not using Splashtop.

  • BrianNBrianN Newbie ✭

    Update - This is now affecting 19 clients. Those 19 clients are generating the alert when hitting any one of 115 unique external IPs.

  • Hello @Trevor, @B3rt and @BrianN,

    Yes, I do see a few support cases reporting a similar behavior. We have informed our App control Signatures Team regarding the same and they are actively investigating this issue.

    I will update this thread once I hear back from them.

    Thank you all for bringing it up here! Have a good one!

    Shipra Sahu

    Technical Support Advisor, Premier Services

  • MicahMicah Administrator

    Thank you for the confirmation, @Trevor and sorry for any inconvenience caused.

    🖐️ Self-Service Sr. Manager at SonicWall. Say "hi" by tagging me at @micah.

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