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App Control and Web-Conferencing

Since upgrading my TZ300 to 6.5.4.7-83n, Zoom and Big Blue Button both cannot receive video unless I shut off App Control. App Control has been on without issue until this upgrade. There are no applications in Web-Conferencing set to block traffic.

Has anyone else seen this? Any suggestions for resolution would be appreciated.

Thanks!

Category: Entry Level Firewalls
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Answers

  • Hello @Honcoop,

    With App control turned ON, please try the application and check for the logs. May be some generic signature like Encrypted key exchange or something else could be blocking the traffic.

    Thanks!

    Shipra Sahu

    Technical Support Advisor, Premier Services

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