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SWL Classic - Unable Manage Support Cases

Halon5Halon5 Enthusiast ✭✭
in Water Cooler

Hi,

Just trying to manage cases and getting this.

Error.jpg
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Category: Water Cooler
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Comments

  • TerriTerri Administrator

    Hi @Halon5


    The MySonicWall system is experiencing unusually heavy traffic related to impact from the COVID-19 outbreak and the sheer volume of users looking to purchase and get support for Secure Mobile Access and VPN solutions We had some brief outages earlier this week as a result but I am hearing from our engineers this has now been stabilized.


    Are you still having problems accessing your cases through MySonicWall today?

    VP, Web and Digital Experience, SonicWall. Get my attention by tagging @Terri on the Community.

  • Halon5Halon5 Enthusiast ✭✭

    Looks like I'm OK but my colleague isn't. Same browsers, Chrome latest 64-bit.

    Sounds like he has a browser issue though. Firefox was OK.


    Thanks!

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