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Issues configuring SSLVPN on TZ570

Hello,

I am running into a few issues when attempting to setup SSLVPN on a new TZ570. I have already created the necessary SSLVPN address object and I have enabled SSLPVN on the WAN zone. When I attempt to change the port from 4433 to 443 and click accept I have a red notification pop up stating that 'Custom URL can not be null'. The slider bar for "Use customer's HTTP server as downloading URL" is greyed out and not enabled.

The second issue I have is when configuring the Client Settings. When I click accept after I configure the client route and client settings I get another red pop-up stating "Command 'no network-address ipv6' does not match"

I am mimicking all of the settings that are currently running on the customers SOHO which this TZ570 is replacing. Any ideas? The TZ570 is running the latest SonicOS 7.0.0-R416.

I am using this guide: https://www.sonicwall.com/support/knowledge-base/how-do-i-configure-the-ssl-vpn-feature-for-use-with-netextender-or-mobile-connect/170505401898786/ which was updated for SonicOS 7.0 and following all of the steps. Thanks.

Category: Entry Level Firewalls
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  • CORRECT ANSWER
    HIS_DanielHIS_Daniel Newbie ✭
    Accepted Answer

    Just in case anybody else runs into this issue. I did reach out to SonicWall support. The technician informed me that the dev team is currently aware of this issue. He told me that this issue should be fixed in the next firmware release but did not have an ETA. They will attempt to provide a hotfix later in the week.

Answers

  • When I try to update the default device profile and don't add a Network Address IPV6 entry I get the error "Command 'no network-address ipv6' does not match" and it doesn't complete the configuration change.

    If I do add an IPV6 entry I get "Command 'network-address ipv6 name SSLVPNDHCP zone SSLVPN' does not match" and it doesn't complete the configuration

    Running TZ570W with beta firmware SonicOS 7.0.0-P461

  • HIS_DanielHIS_Daniel Newbie ✭

    I ended up receiving a hotfix firmware from support that resolved this issue for me. The firmware was SonicOS 7.0.0-R464-H17127-45. Once I applied the hotfix, I was able to configure SSLVPN without needing to edit any IPV6 settings.

    Support did inform me that 7.0.0-R464 should resolve this so you may try upgrading from P461 and see if the issue resolves for you.

  • YuriyYuriy Newbie ✭

    7.0.0-R46 does not resolve this issue. I have TZ 670 is running the same problem

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