Join the Conversation

To sign in, use your existing MySonicWall account. To create a free MySonicWall account click "Register".

Bug? MobileConnect asks for credentials while connected

moshemmoshem Newbie ✭

Using the latest Mobile Connect client v5.0.6 (5040), on macos and while being connected to the VPN, I am sometimes asked to provide my password. I can type it again in the password field but hitting the Login button has no effect, the UI is unresponsive.

After a while the connection drops and when I try to reconnect it fails until I manually kill the app and restart it.

Anyone else experience this annoyance?


Category: VPN Client
Reply
Tagged:

Comments

  • MicahMicah Administrator

    Hi @Nevyaditha, I'm curious if you've seen this issue? I'm wondering if the best approach here would be for @moshem to work with our support team?

    Self-Service Sr. Manager at SonicWall. Say "hi" by tagging me at @micah.

  • SimonSimon Moderator

    @Micah and @moshem I would recommend this is examined in a support case so the cause can be determined and resolved.

Sign In or Register to comment.