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Info about this process AWS - abnormal consumption core 0

Hi, after updating to version 6.5.4.6 I have serious problems related to the tAwsS3Client process which consumes core 0 to 100%. I ask you to develop a system to disable this AWS feature.


EXAMPLE: from console


CPU Utilization History for Last Minute (60 seconds ago --> now):

2,8,8,3,7,5,2,3,0,10,3,3,2,0,0,10,3,2,12,3,33,3,15,5,7,0,7,3,8,5,5,5,10,5,2,3,10,5,2,10,3,7,7,7,67,100,100,100,100,100,100,100,100,100,100,100,100,100,100,100


CPU Utilization Per Process:


 # Name        PC      PRI  Total% (secs) Curr% (secs)

 --- ----------------- ----------  ---  ------------- -------------

 1.   tAwsS3Client 0x806d434c  50   4.31 (13714.15)  100.00 (1.07)

 2.    tSysMonitor 0x80f6e984  10   0.91 (2904.37)  0.00 (0.00)

Category: High End Firewalls
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Answers

  • AlbertoAlberto Newbie ✭

    today support send me notification:

    Created JIRA GEN6-1803 for the Core 0 issues

  • AlbertoAlberto Newbie ✭

    what is meaning of JIRA ?

  • Hello @Alberto,

    JIRA is actually the issue ID used internally to track a specific problem. This means that the issue has been passed on to the engineering team and they are investigating now on this matter.

    Thanks!

    Shipra Sahu

    Technical Support Advisor, Premier Services

  • AlbertoAlberto Newbie ✭

    support inform me:

    We have received and update from the backend team. Please go ahead and make these changes and let me know if you are still facing issues.

    Looks like its busy in sorting IP. Please disable IP report under appflow>settings and system>diagnostics>Tech-support report and monitor

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