Hi @Terr_Sean Thank you for providing the details, and I sincerely apologize for any inconvenience experienced following your firmware upgrade. Please be advised that this is a known issue and is bei… (View Post)

Hi @BOSullivan You can use Packet Monitor tool which can capture packets coming in (ingress) and going out (egress) of the firewall. Let's assume the SSLVPN Server port on the firewall is configured … (View Post)

Hello @MartinMP Looking at the packet capture, your source of traffic is 10.46.10.117 which is coming through the X0 interface instead of the X0:V30, which indicates that the frames are not tagged wi… (View Post)

Hello All, We have the HF builds available for Gen6 and Gen7 firewall models. Engineering team is still working on the fix for the Gen5/SOHO. For your reference the Issue IDs are below. Gen5 Firewall… (View Post)

Since you are confirming that the Verizon modem was connected to X2 interface, and given the fact that the link status shows "Link Down", this may mean that they are not able to negotiate l… (View Post)