Comments
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We desperately need existing products to be finished before bringing more products and features. As a reseller we only sell products we're happy with, which makes it currently quite easy due to the few available.
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I decided that my own SonicWave 231o expensive access point was no good as a brick, so I purchased support for it (couldn't wait any longer), and after a quick reboot it's all miraculously working again. Almost like SonicWall have code that stops your cloud managed AP from working at all if you don't keep paying. Be aware.
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Still no response from SonicWall (yes, we have tried escalating through official channels and no response that way either).
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Still no response from SonicWall 😕
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Already messaged you twice Sohrab in the past (as have other people within SonicWall), with no response. The device hasn't reset to factory as it still gives out the same SSID's and as soon as you add a support licence it starts working - without making any changes to the config. The same issue has been seen by others as…
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Hi Larry, it's happened to others as well so is definitely a problem. I don't think SonicWall have done this on purpose (I hope), but maybe some code that's not been changed/removed after it was decided not to go down that route.
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Prior versions of NetExtender is irrelevant as anyone could find and download NetExtender 10.x. The only answer so far is to turn off remote access (whitelisting isn’t an option as we have many remote users on 3G/4G and fixed-line dynamic addresses, and remote users from moving locations). The answer seems to be new…
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Speculation only comes from lack of facts.
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Plus, as a Platinum Reseller I have to convince my customers to buy a product that protects you from zero-day exploits (CATP) and the vendor, according to the internet has been attacked and exploited by a zero-day exploit. We’re going to need some serious explanation and plan to recover from this PR disaster. I’ve sold…
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Especially, because even if SonicWall release NetExtender 11.x it doesn’t fix the problem that NetExtender 10.x is available for download. The answer is new firmware for all firewalls (past and present) and all SMA/SRA models. Is this going to happen before Monday?
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This is a major issue. Huge, potentially a business killer. Can SonicWall give updates please. At least clarify the original email or denounce the internet rumours.
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The email is terrible explaining the problem, but I presume because the truth is very bad. My guess is that the NetExtender 10.x client has an issue but anyone who already has access to this version can use the exploit. This means the fix needs to be implemented on the firewall or SMA and has to prevent that client…
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There's still quite a few bugs in Gen7. We're not actively selling any more Gen7 until we're happy all known bugs have been sorted.
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Why is there not a public fix for this. It was have saved embarrassment after installing a new firewall for a customer, and then finding a problem which has been known by SonicWall for a while. Why not a newer Maintenance Release.