SuroopMC SonicWall Employee
Comments
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@BWC - we'll have someone look into it. Normally I wouldn't expect customers to paste logs into the community as they may contain data which could be deemed private (like IP address or username). That's also why we ask that you raise tickets for any issues you have. In this particular case, it looks like a human oversight…
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Yup - no know problems there
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@BWC - indeed it is a great article and some big news from our friends over in Apple. We always attempt to keep abreast with S1's latest Generally Available engines, and so as they launch new versions that may bring changes, its only a short period of time for us to cut over. The last major release almost announced the…
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It depends - most organisations that want to have group-specific rules will create group-specific policies. We are working on enhancements to simplify this process further
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@GThomas - Device Control rules are a combination of Global Rules and group-specific policies. However, group-specific rules only augment global rules and do not replace them. E.g. You block mass storage across all devices, and also block smartphones for some specific users. Here's how you can achieve your use-cases:…
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One thing to note about AD synchronization - there is actually no need to setup an LDAP/AD server, no need to plug in credentials or anything of the sort. The AD information is obtained directly from the endpoint - which is why there is no LDAP explorer per se. We believe this to be a more robust and cloud-friendly method…
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Michael@BWC - we don't have a known issue for this and haven't seen this in our test environments either. With the clients running for weeks together. Can you please open a ticket with Support so that they can collect diagnostic files? Also can you run “Sample Process” in the Activity Monitor app on Mac for the…
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Thank you for pointing this out - actually 10.12 is not supported by the SentinelOne agents any longer. We will update our release notes accordingly. For reference, Sentinelone engine updates are driven by the Threat Protection policy - if you had a Self-managed version (3.6.x or earlier) or a SonicWall-managed General…
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The expected behavior is that you get an Inventory of all applications running across all endpoints in a tenant. Along with a Risk Score that is based on the severity of vulnerabilities identified for that application.. The intent is to provide sufficient intelligence for administrators to prioritize their patching efforts…
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That certainly looks like some odd error with Mozilla - we'll look into it.
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@BWC - updates are pretty quick and at most should take an hour. Application Updates are reported to the cloud pretty quickly, and the only latency is the periodic check against a global cloud services that correlates data from the MITRE database with application telemetry. One possibility for the delayed update you are…
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As you rightly pointed out, multi-tenancy has a licensing and an operational angle to it. For licensing, to address your requirement, we have 2 options: Work with your SonicWall Account Executive to see if you qualify for our MSSP program - we have launched a PayGo monthly licensing model that will allow you to pay a flat…