Comments

• Thank you for flagging this @Larry. I will work with our internal teams on this. Kind Regards,

  in Quality control for documentation seems low Comment by Micah March 2021
• Hello @Larry, I'm sorry to hear about this inconvenience. Can you send your case number to me via the private message that I have created? Thank you,

  in Is Capture ATP not working or simply later on the NSM 2.x roadmap? Comment by Micah March 2021
• Hello @Bret, I'm sorry to hear about this inconvenience. Let me PM you and get the case number that you are working on so I can escalate internally. Kind Regards,

  in Quest Rapid Recovery and SentinelONE 4.1.6.118 VSS Error's Comment by Micah March 2021
• Hello @sonictek, I'm sorry to hear about this inconvenience. Typically we would request that you contact support but I understand that this is a unique scenario (no support causing the issue). @shiprasahu93, @Saravanan, and @Sohrab do you have any input on this? Kind Regards,

  in IMPORTANT: SonicWave (Cloud-Managed) stops clients connecting when you stop paying for support Comment by Micah March 2021
• Hello! Chris is no longer at SonicWall and working on his next adventure. I will attempt to fill some big shoes in the interim. Thanks for the kind words, I'm sure he appreciates it! Kind Regards,

  in Where in the World is Chris? Comment by Micah March 2021
• Hello @NSA2650, I am sorry to hear about this inconvenience. Please, let me PM you and loop in a few folks so that we can better understand the issue and how to resolve it. Kind Regards,

  in Capture Client new deployment - would not recommend to anyone Comment by Micah March 2021
• Hi All, I'll work on this request with the MySonicWall team. Kind Regards,

  in MySonicWall just went from 17.3 to 17.4.3 - what changed? Comment by Micah February 2021
• Happens to me more than I care to admit. Nice to meet you, @Chris_has_questions. Come back soon! Kind Regards,

  in TZ600 running 6.2 - export .sig file? Comment by Micah February 2021
• Hi @nbctcp did @shiprasahu93 's comment answer your question? If so, please mark the question as answered so that others may benefit from it in the future. Kind Regards,

  in Site to Site VPN between PA and SonicWall sites Comment by Micah February 2021
• SonicWall is announcing the availability of new firmware versions for both 10.x and 9.x code on SMA 100 series products, comprised of SMA 200, 210, 400, 410 physical appliances and the SMA 500v virtual appliance. The new SMA 10.2 firmware includes: Code-hardening fixes identified during an internal code audit Rollup of…

  in Urgent Security Advisory - NetExtender VPN Client Version 10.x and SMA 100 Series Comment by Micah February 2021
• Agreed! Thank you for the call out. We will update the KB.

  in How can I manage Tenants? Comment by Micah February 2021
• Hello @TKWITS, I'm sorry to hear about this issue. I just recently PMd you. Can you provide me with your case number so that I can escalate internally? Kind Regards,

  in after connecting to the firewall the download speed is greatly reduced. TZ600_SonicOS Enhanced 6.5.4 Comment by Micah February 2021
• Hello @rhnac, I hope you are safe and well. I want to help. I'm sorry to hear about this inconvenience and have PM'd you asking for your case number. I look forward to hearing from you. Kind Regards,

  in 10.2.0.5 SMA410 Stops Responding Comment by Micah February 2021
• Hi @Gilbert , I just sent you a PM regarding your query. Kind Regards,

  in Is there a way to remove the address bar when connecting to the File Shares? Comment by Micah February 2021
• Hi @BWC, At the moment there is no reference guide, however, it's an excellent idea that I can bring to our team. Which SMA series are you primarily working with? The 100 or 1,000 series? Kind Regards,

  in SMA Syslog Events Reference Comment by Micah February 2021
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