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Bret

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Bret Newbie ✭

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  • @THK yes I saw that. Did you ever get it resolved?
    in Capture Client 3.1.4 Comment by Bret February 2021
  • n@SuroopMC I've tried this a couple of times on different servers. It looks like I see Sentinel Agent version 4.0.4.81 still installed in the control panel. To uninstall I have been going to the capture client management portal- selecting the device and selecting uninstall client. Should I be uninstalling a different way?
    in Capture Client 3.1.4 Comment by Bret February 2021
  • @SuroopMC Yes I followed the KB instructions and yours. It just sits on The SentinelOne installing. Log shows the following: 02/26/2021 12:35:19 AM ses[7288:5580] Info SERVER\backup Client successfully applied 'SERVER' policy ( id 'c24d7fb0-aa19-45e7-bc9a-e51b1c97d318', timestamp '1614316395' ). 02/26/2021 12:35:19…
    in Capture Client 3.1.4 Comment by Bret February 2021
  • @SuroopMC can you explain the process to update? I am having these vss issues on multiple servers and I have tried uninstalling via the console and reinstalling but can not get 4.1.6 to install
    in Capture Client 3.1.4 Comment by Bret February 2021