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Where can I find more information on issues from release notes

jm_mcgjm_mcg Newbie ✭
in MySonicWall

I am trying to find more information on an issue mentioned in the release notes for 6.5.4.8. The issue is "Configured changes on device causing latency issues", GEN6-2469. For example, does this mean that latency briefly increases in the wake of a configuration change or is it persistent? Do all configuration changes cause it?


On a more general note, is there some place that I can go to view the details of these issues? A bug tracker, perhaps?

Category: MySonicWall
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  • CORRECT ANSWER
    SaravananSaravanan Moderator
    Answer ✓

    Hi @JM_MCG,

    Thank you for visiting SonicWall Community.

    Release notes is the only platform for consumers to understand about the ongoing or verified issues on a firmware version. If there are some more details required on such issues like GEN6-2469, I would recommend you to open up a support case and ask for history about the issue. Unfortunately, bug tracker is not an option here.

    Hope this helps.

    Regards

    Saravanan V

    Technical Support Advisor - Premier Services

    Professional Services

Answers

  • jm_mcgjm_mcg Newbie ✭

    Hello @Saravanan,


    Not quite the answer that I had hoped for, but you did answer my question. Thanks for your help.

  • SaravananSaravanan Moderator
    Hi @jm_mcg,

    Sorry that I couldn't give you a precise answer but showed you the right platform to get answer.

    Regards

    Saravanan V

    Technical Support Advisor - Premier Services

    Professional Services

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