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IP Helper Issue

KMBITKMBIT Newbie ✭
in Entry Level Firewalls

I have deployed a number of Sonicwall NSA that have supported Vlan based IP addressing using Virtual interfaces and DHCP on the AD server via the IP helper function. I am currently setting up a TZ300 to do the same and for some reason it is not working. Totally at a loss. I see the interface issue the broadcast for DHCP Discovery but never see a response.

Category: Entry Level Firewalls
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Answers

  • shiprasahu93shiprasahu93 Moderator

    Hello @KMBIT,

    Have you performed packet capture on the firewall itself? Honestly, it would be best to perform real-time troubleshooting on this one to further investigate.

    Could you please reach out to our support team so that we can help you with this?

    https://www.sonicwall.com/support/contact-support/

    Thanks!

    Shipra Sahu

    Technical Support Advisor, Premier Services

  • MicahMicah admin

    Hello @KMBIT,

    I hope you are well.

    Did this reply answer your question? If so, please mark the appropriate response so that others may benefit.

    Kind Regards,

    @micah - SonicWall's Self-Service Sr. Manager

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