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Connection sessions not clearing down causing issues with policies

SimonSchuckSimonSchuck Newbie ✭
edited December 2020 in Firewall Management and Analytics

Hi,

Is there a way to schedule a clear down of the connection sessions on the Sonicwall? I would assume when the firewall is restarted the sessions would be reset (but they aren't) instead the sessions resume for example one user had over 1500 sessions. What subsequently happens is the user account falls into default policies such as content restrictions which would normally be whitelisted for their account.

If I could write a script to clear down all sessions nightly this should resolve the issue for now.

Thanks

Category: Firewall Management and Analytics
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Answers

  • SaravananSaravanan Moderator

    Hi @SIMONSCHUCK,

    Thank you for visiting SonicWall Community.

    When the firewall is restarted all the connections happening via the firewall are reset. In your case, you are seeing the sessions resume because once the firewall comes online the source device still has all connections opened on its end and it will try to reestablish those connections. This may be the reason for you to see all connections immediately on the firewall.

    Regards

    Saravanan V

    Technical Support Advisor - Premier Services

    Professional Services

  • SimonSchuckSimonSchuck Newbie ✭
    Thanks that makes sense but it doesnt make sense why the incorrect policies are then applied to those sessions. Is there a script funtion to clear down the sessions on a schedule or something? Thanks
  • SaravananSaravanan Moderator

    @SIMONSCHUCK - The incorrect policy is applied based on the user authentication (if you are using). Are you using user authentication like SSO or ULA on the firewall? If yes, the issue is something related to this.

    Regards

    Saravanan V

    Technical Support Advisor - Premier Services

    Professional Services

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