Console output grabled
nbctcp
Newbie ✭
HW INFO:
TZ200
FW:
Product Model: TZ 200
Product Code: 6731
Firmware Version: SonicOS Enhanced 5.9.1.13-5o
I did factory default
Since I don't have Sonicwall console cable. I make myself following DB9-RJ45 converter
RJ45 Side DB9 Side
1 blue 9
2 orange 1
3 black 4
4 red 5
5 green 2
6 yellow 3
7 brown 8
8 white 7
Serial settings 115200, 8, 1, none, none
Connection from my pc like this
PC>Aten USB Serial>DB9>RJ45>Straight Ethernet>Console port
Putty or teraterm shown console output on boot normally
The problem happen when I type Username or Password
Output GARBLED
Anything I missed here
tq
Category: Entry Level Firewalls
0
This discussion has been closed.
Answers
Hi @NBCTCP,
Thank you for contacting SonicWall Community.
Based on your information, it seems like you get scrambled text when you type in the credential to login to the TZ 200 via console session. If this is right, could you ensure the firewall runs on its latest firmware version? Also, you can try to launch a normal SSH session to the LAN interface of the firewall and check for the same behavior.
Let us know how it goes.
Regards
Saravanan V
Technical Support Advisor - Premier Services
Professional Services
> show version
firmware-version "SonicOS Enhanced 5.9.1.13-5o"
rom-version 5.0.3.4
model "TZ 200"
Hi @NBCTCP,
Thanks for the answers.
There is a good possibility that the issue is seen because of using a non-SonicWall console cable. It would be better to submit a support case with our support team to get real-time assistance on this. Our support team would be able to ship a console cable if needed to address the issue.
Have a good one.
Regards
Saravanan V
Technical Support Advisor - Premier Services
Professional Services