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HCECENES_93 · June 2020

Good afternoon.

I want to configure the Security Services Geo-IP and Botnet but there is a warning that says "Database not downloaded"

Does anyone know where can I download these databases? I am licensed.

Thank you.

Nevyaditha · June 2020

Hi @HCECENES_93,

The screenshot attached states that the Geo Enforcement or Geo-IP for visualization is not enabled. Please click on the link and enable it.

Also, If the issue persists can you please confirm if the appliance is able to resolve "utmgbdata.global.sonicwall.com".

To test the connectivity, Please navigate to Investigate|system Diagnostics| Diagnostics Tools and then select DNS Name lookup from the list and then test it.

Please let us know if you have any queries.

Thanks

shiprasahu93 · June 2020

Hello @HCECENES_93,

Please refer to this KB article below.

https://www.sonicwall.com/support/knowledge-base/geo-ip-filter-status-shows-country-database-not-downloaded/170503604870742/

Thanks!

HCECENES_93 · July 2020

Thanks for your support!

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