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Updating Gen 6.5 devices with 6.5.5.1-6n shows new / questionable Inform statement

LarryLarry All-Knowing Sage ✭✭✭✭
in Entry Level Firewalls

I don't think I've ever seen this statement before:

1540

System

Inform

Global Search Data download failed

It appears almost immediately after the "Firewall was rebooted by Uploaded firmware" statement in the system log.

It only appears in the 6.5.5.1-6n devices.

Anyone?

Category: Entry Level Firewalls
Reply

Answers

  • BWCBWC Cybersecurity Overlord ✭✭✭

    @Larry if I click on the magnifier icon (for global search) it's processing forever, I'am not sure if this ever worked on Gen6 because I never used it.

    —Michael@BWC

  • aklapaklap Newbie ✭

    I started seeing these messages on 1/29/25 in TZ400 with SonicOS Enhanced 6.5.4.15-116n

    I've not found a resolution at this time. Any ideas?

  • LarryLarry All-Knowing Sage ✭✭✭✭

    @aklap - I don't have the patience to work with any Support agent on this issue, especially knowing all my Gen 6.5 devices will be running Gen 7 before the end of the year.

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