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Mac OSX15 SonicWall mobile Connect App

opicoopico Newbie ✭
in Entry Level Firewalls

Am considering upgrading our operating system to Apple OSX 15.0 (Sequoia) - are there any known issues via-a-via SonicWall Mobile Connect app that is used to interface with our SonicWall?

Category: Entry Level Firewalls
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  • opicoopico Newbie ✭

    Thank you, will give it a month

  • jterranellajterranella Newbie ✭

    Can confirm there is an issue with Connect Tunnel and Sequoia. I can't even finish the installation process on my OS15 Macbook Pro.

  • Vish71Vish71 Newbie ✭

    We are having issues were it connects passes all the EPC checks and then disconnects immediately on MacOS 15 and 15.1 and 15.1.1

  • aessakelaresaessakelares Newbie ✭

    We have TZ270 and NSA Gen 7 Firewalls at our locations. Since the upgrade all of our remote users are having considerable issues with the SonicWall Mobile Connect App. They are able to connect to the SSLVPN for a short time (Approx 10-14 minutes) then the connection is disconnected.

    We are on the most recent version of the application from the App Store (MacOS) however, we have been advised by Tech Support via ticket response that the issue. The funniest part about this is that the supported models are old models running old MacOS. So does this mean that SonicWall as an organization had decided not to keep up with the OEM? Or have they not gotten their app approved through the Apple App Store process?

    "As per the below KB Mobile connect version 5.0.12 is not supported on macOS Sequoia 15.1.1" https://www.sonicwall.com/techdocs/pdf/mobileconnect-macos_user_guide.pdf

    I will be closing the case, as you need to use the supported Mac models.

    Thank you,
    R. Shukla

  • TechGuardianTechGuardian Newbie ✭

    I've also experienced the issue with Mobile Connect disconnecting after 10 - 20 minutes on my and other users' Macs, but it's intermittent and doesn't happen all the time or every day. Apple released an update possibly addressing this, but I've not had time to test if there are any changes.

    Apple released an interesting update recently that I wanted to share below for macOS Sequoia 15.3. This update was released on January 27, 2025

    • Improves stability for apps over VPN connections when using the built-in firewall and a content filter extension.

    https://support.apple.com/en-us/121011

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