NetExtender 10.3.1 Will Not Install on latest version of Windows 11 Enterprise
Several new laptops are running Windows 11 and cannot install NetExdender 10.3.1.
I have tried both the 64-bit .exe and the .msi versions of the installer.
When I try to install the .exe as administrator, I get the error "The installation of SonicWall NetExtender has failed, and the process will be rolled back." I select the "Ok" button and it goes away.
When I try to inst all the .msi, I get the error "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." I select the "Ok" button and the installation seems to proceed and finish. I select the "Finish" button and NetExtender launches. However, it says "SonicWall NetExtender Service is not running! Please restart system or contact IT for support." However, after a few seconds, the first line changes to "SonicWall NetExtender Service does respond!"
I have also run the NetExtender Cleaner Tool and rebooted several times. I have changed the permissions on the "C:\Program Files\SonicWall" folder to make sure I have full control. I have searched the registry for SonicWall and NetExtender and deleted all entries.
I am at a loss as to how to correct this problem, and I have remote workers who cannot do many of their tasks.
Any help anyone can provide is appreciated.
Answers
I think maybe you can check your antivirus software first. Disable them and try again to test?